Апартамент M7

I did not like the fact that the parking was incorrectly marked for me and I was unable to park my car on the first night. Secondly there was no help offered to me at all regarding digging my car out of the snow, the response I got from the man in the office was simply we can do it tomorrow. What good is that to me!!!! I had to go and ask in the building next door which he could quite easily have done for me!!!!